Will you match my style? Yes. Before starting we always ask you to fill in the brief and show some examples of your previous videos to better understand your style and storytelling
What turnaround can I expect? You'll receive the video within 14 business days (two weeks).Urgent projects can be discussed.
Do I have to put in instructions? Video editing is a creative process and our vision of a good wedding movie can be different from yours.In order to satisfy your wishes and reduce the number of corrections we ask you to fill in the brief before we start.
How can I send footage to you? You can upload your files to our Dropbox (contact us to get a link to upload) or share us files from your cloud storage.
What editing software do you use? We work in Adobe Premiere Pro, Final Cut Pro, DaVinci Resolve
What video formats do you accept? We accept all common video formats.
Can you edit 4K videos? Yes. We work on powerful hardware and use a proxy, so 4K video is what we can do for you.
How long are the videos? We can work with videos of any length from 1 minute Instagram sneak peak to extra-long documentary films.
My footage isn't that good, can you fix it for me? We are not promising to make wonder happen but our editing wizards will do above and beyond to correct stabilization, exposure, sound and so on. Please reach out to us before ordering if you have concerns about footage quality and we'll take a look what we can do.
Can you sync audio if it's recorded separately? Yes, sure. We work with PluralEyes and Adobe Premiere functions, in most difficult cases we can do it manually.
Can I give you the music I want? Sure thing! If you or the newlyweds have some music you want to put to your video just upload it together with raw footage and describe where you want to place it.
Do you provide licensed music? Sure, we have a MusicBed subscription and can provide you with licensed music.
Do you include titles? We can. Just let us know you want titles. You name it – we do it.
Can you use the fonts I want for the titles? Yes. You can specify what fonts you want to use in titles. We'll take it from Google Fonts if it's available there or ask you to upload it together with footage.
Do you color grade? Yes, if it's needed to follow your style.
What final exporting settings do you use? Exporting settings are those you give us in the brief.
How do I get my edited videos from you? We send you a Frame.io link where you can watch and make comments for revision or download rendered videos.
Do you provide the project file? Yes, the project file with all assets will go together with rendered videos.
Do you charge an extra fee if the footage is too large? Usually, we don't charge an extra fee for the amount of files. If your footage is more than 1Tb or it was shot with more than 4 cameras – please let us know. In this case we can request for an extra fee.
It'll take ages to upload my footage. Is there any other way to send you files? Yes, you can send us proxy files. It'll take less time to upload it. When the video is ready, we'll send you the video for reviewing and the project file with all assets. You can export the video with original files on your side.
How will we move forward when I give you my footage for the edit? – Upload footage to the Dropbox– Feel in the brief– Make a payment– Get Frame.io link for your review within 14 days– Accept it as it is or leave comments– Download final videos and project files
Do you backup the footage?
We keep all files on Dropbox. We can restore files if something was deleted within the last 180 days.